Returns and Exchanges | Corkor.com

Returns and Exchanges

 

30 Days Satisfaction Guarantee:

We hope you will be completely satisfied with every product purchased from our website,
but if for any reason you are not, simply return the product to us – hassle free.         

 

How to return or exchange an item?

Please email us.

Once submitted, our claims department will be in contact with you usually within the same business day, with a Return Authorization Number.

For exchanges:
After inspection, a replacement item(s) will be issued and will be shipped.
If your item fails to be in perfect condition, we will contact you with your options to proceed.

For refunds:
After inspection, the return is then processed and a refund will be issued.
You should see the credit on your account within 3-5 business days.
If your item fails to meet your return criteria, we will contact you with your options to proceed.

 

How long does it take to process a return?
Once the returned product with RMA number arrives in our warehouse, it may take 1-2 business days to process.
It normally does not take this long, however in some cases it may.

 

As per company policy, the customer is responsible for the Shipping back to our warehouse for their return/exchange.
Please note: All returned packages must be sent with a tracking number.
Corkor cannot be held responsible for any returned packages. Packages can be sent without tracking at your own risk.

 

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