We will be in contact with you usually within the same business day with all instructions.
For exchanges or refunds: If you change your mind (it happens to the best of us), or wish to return an unwanted gift, please contact us, as we would love to help you.
There are a few things to note: - All items must be returned in original condition and in the original packaging. - The return shipping isn't covered. - The refunds will be free of charge and will always include the product/s amount of the item/s you are returning, the shipping amount will be deducted from the refund.
Received the incorrect order: We’re pretty strict with our quality control, but occasionally something might go wrong. If your product is faulty, or we sent you an incorrect order by mistake, contact us within 30 days of delivery for a full refund or shipping the correct product.
How long does it take to process a return? Once the returned product with RMA number arrives in our warehouse, it may take 1-2 business days to process.
As per company policy, the customer is responsible for the Shipping back to our warehouse for their return/exchange. Please note: All returned packages must be sent with a tracking number. Corkor cannot be held responsible for any returned packages. Packages can be sent without tracking at your own risk.